Shipping policy

This Shipping Policy applies to all orders placed on the JLT website.

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DELIVERY AREAS

Products are shipped to mainland France only.

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PROCESSING TIMES

Orders are prepared within two (2) to four (4) business days from the date the order is confirmed.

The timeframes provided are indicative and may vary during periods of high activity.

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SHIPPING METHODS

JLT offers several shipping methods, including:
- delivery to a pickup point,
- home delivery.

The available shipping method is selected by the customer when placing the order.

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DELIVERY TIMES

Delivery times depend on the selected carrier and are provided for information purposes only.

JLT cannot be held responsible for delays attributable to the carrier.

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SHIPPING COSTS

Shipping costs are displayed during checkout, before payment is confirmed.

They vary depending on the selected shipping method.

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DELAYED OR UNDELIVERED PARCELS

In the event of a delay or non-receipt of a parcel, the customer is invited to contact JLT by email at:
contact@jlt-bougies.fr

An appropriate solution will be sought with the relevant carrier.